Privacy Policy

Soft Vibes Studio respects your privacy. This policy explains how information is used when you purchase our digital products or contact us.

Contact: softvubesprint@gmail.com

Information we receive

When you purchase through Payhip, we receive order information needed to fulfil your purchase and provide support. This may include your name, email address, purchased products and transaction details.

If you contact us, we receive the contact details and information you choose to provide.

Payments are handled by the payment provider available at checkout. We do not receive or store your full payment card details.

How we use information

We use information to:

• Fulfil orders and provide access to purchased files
• Answer questions and resolve download problems
• Handle refunds and payment disputes
• Maintain records required by law
• Protect our business against fraud and misuse

Where applicable, we rely on performance of our contract with you, legal obligations and legitimate interests in providing support and protecting our business. Where consent is required for marketing, we will obtain it.

Service providers

Payhip provides our checkout and digital delivery services. The payment provider selected at checkout processes your payment.

Payhip and payment providers process information under their own privacy policies. Their services may use cookies and technical information to operate checkout, maintain security and provide their services.

Payhip’s Privacy & Cookies Policy is available at: https://payhip.com/privacy

We do not sell your personal information. Necessary information may be handled by providers supporting our orders, payment processing and customer support, or disclosed where required by law.

Website storage and optional analytics

This website uses your browser’s local storage to remember your shopping cart and analytics preference. If you allow optional analytics, we count page visits and product interactions, including product clicks, additions to the cart and clicks to continue to checkout. These event records contain the event type, page or product identifier, and timestamp. Our analytics event records do not include your name, email address or payment details.

You can change your choice at any time using “Analytics preferences” on the website. Declining analytics does not prevent shopping. Withdrawing consent stops future analytics events; it does not remove previously recorded anonymous counts. Checkout providers operate under their own policies.

Information retention

We retain information for as long as necessary to fulfil orders, provide support, resolve disputes and meet applicable legal requirements. Service providers may retain information according to their own policies and obligations.

Your rights

Depending on applicable law, you may have rights to access, correct, delete or obtain a copy of your information, restrict or object to certain processing, or withdraw consent.

Some information may need to be retained to meet legal obligations. You may also complain to the relevant data protection authority.

To make a privacy request, contact: softvubesprint@gmail.com

Policy updates

We may update this policy when our services or practices change. The current version and update date will appear on this page.